Why is Responsible Gaming important?
Online betting is a form of entertainment. But when it becomes a habit that leads to financial or emotional stress, that's when problems arise. 12 MosAt 12 Mos, we believe responsible gaming is every player's right — and it's our duty to make sure that environment exists.
Millions of people across Bangladesh now use online betting platforms. Many enjoy betting as entertainment alongside their family, work, and other responsibilities. We want that enjoyment to never become a burden. That's why 12 Mosoffers multiple tools and features to help you maintain healthy, controlled betting habits.
The heart of responsible gaming is simple — you control betting, not the other way around. When it stays fun, fits within your budget, and doesn't affect other areas of your life, it's healthy entertainment.
Please note: Betting is never a reliable source of income. It's for entertainment — never bet with money you can't afford to lose.
Core Principles of Healthy Betting
- Treat betting as entertainment, not a source of income
- Set a budget in advance and stick to it
- Don't bet to chase your losses
- Take regular breaks and respect your time limits
- Never bet under the influence of alcohol or emotional stress
- Time with family and friends matters more than betting
Responsible Gaming Features
12 Mos offers a range of practical tools and features to help ensure a safe gaming experience.
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. This keeps you from exceeding your budget and helps you stay in control of your finances.
Set a time limit for each betting session in advance. Once the time is up, the system will automatically remind you to take a break.
Betting will automatically stop once you've reached a set loss amount. This feature protects you from significant losses and helps you avoid financial difficulties.
Need a short break? Activate a cooling-off period lasting anywhere from 24 hours to 6 weeks. Your betting account will be temporarily suspended during this time.
If you need a longer break, activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely deactivated during this period.
At regular intervals, a message will remind you how long you've been playing and how much you've won or lost so far — a simple way to stay in control.
How do I set limits?
Set your betting limits in just a few simple steps and enjoy a safer gaming experience.
Log in to your account
Log in to your 12 Mos account and go to the Profile section.
Find the Responsible Gaming Menu
Go to your account settings and select the "Responsible Gaming" option.
Set Your Preferred Limits
Set a limit on deposits, losses, or session time — whichever you need.
Confirm
Limits take effect immediately once confirmed. To increase a limit, a 24-hour waiting period applies.
Recognize the Signs of Problem Gambling
If any of the signs below apply to you, it may be time to seek help.
Chasing Losses
Chasing losses by placing bet after bet — this is the most dangerous habit of all.
Lying about betting
Hiding the amount of time or money spent on betting from family or friends.
Impact on Daily Life
Prioritising betting over work, family, or studies.
Financial Strain
Borrowing money or using funds meant for essential expenses to bet.
Emotional Distress
Feeling restless, irritable, or anxious when unable to bet.
Self-Assessment Questionnaire
Answer the following questions honestly. If most of your answers are "Yes," please speak with our support team.
If you answered "Yes" to 3 or more questions — please reach out to us or seek professional support. You are not alone, we are here for you.
You Hold the Key to Your Own Protection
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits can be lowered immediately, but increasing them requires a 24-hour waiting period.
Takes Effect ImmediatelyLoss Limit
Your betting will automatically stop once you reach a set loss amount. This limit can be configured on a daily or weekly basis.
Automatic ProtectionSession Time Limit
Set a maximum number of minutes per session. Once the time is up, the system will automatically log you out.
Time ManagementCooling-Off Period
Take a temporary break of 1 day to 6 weeks. During this period, deposits and betting will be disabled, though your account will remain accessible.
Take a BreakPermanent Self-Exclusion
Lock your account completely for anywhere between 6 months and 5 years. During self-exclusion, opening a new account is not permitted.
Long-Term ProtectionReality Check Notifications
A pop-up will appear every 15, 30, or 60 minutes giving you a brief summary of your play time and results. Stay informed.
Awareness MessageResponsible Gaming FAQ
Reach Out for Help
Acknowledging a problem takes real courage. Whether it's you or someone you care about, we're always here when you need support.
Live chat and email support are available 24 hours a day, 7 days a week. We're ready to help with any responsible gaming concerns.
Seek help from a professional mental health specialist to overcome gambling addiction. Our support team can point you toward the right resources.
If a family member is struggling with a betting problem, please reach out to us. We can guide family members in the right direction too.
Please note: Asking for help is not a sign of weakness — it takes courage and responsibility. At 12 Mos, the wellbeing and happiness of every player is our highest priority.
Play Responsibly — Enjoy with 12 Mos
Keep the fun, keep the control. Join 12 Mos and use our Responsible Gaming tools for a healthy and enjoyable betting experience.